JAMIE LEWIS SMITH, PHD PRESIDENT/LEADERSHIP & ORGANIZATION DEVELOPMENT PSYCHOLOGIST
Jamie is a transformative and accomplished professional with over 15 years experience guiding individuals, leaders, and organizations through change. She specializes in organizational and leadership assessments, workplace culture change, and leadership development within healthcare about which she has published and presented internationally. Jamie has helped leaders and organizations as an internal consultant across government, non-profit, and private agencies, and recently founded Pixel Leadership Group in order to have a broader impact on leaders and organizations.
As an Organization Development Consultant for the VHA National Center for Organization Development, she offered a broad array of services, including executive assessment and coaching, senior leadership team development, workplace environment evaluation and intervention, and leading culture change initiatives. One highly successfully initiative was Civility, Respect, and Engagement in the Workplace (CREW), which was implemented in more than 100 medical centers, with 1,100 employee work groups and 10,000 employees participating in the program. She was also asked to lead the Servant Leadership culture change within the VA for which she developed a Servant Leadership 360-Degree Assessment and an associated leadership development resources. As the Organization Development Manager for Nemours Children’s Healthcare System, one of the nation’s largest integrated pediatric healthcare systems, she spearheaded the in-house creation of a suite of customized management development tools and sessions with an emphasis on instilling skills that aligned leaders’ behaviors to the organization’s desired culture, values, and strategic direction. She also led the design and implementation of a robust, highly-regarded Physician Leadership Development Program to develop existing and high-potential physician leaders. In her role as Director of Talent Development for MedExpress, a national leader in urgent care services, her team was responsible for development and training across the full employee lifecycle – from hire to retire – with an emphasis on strengthening the leadership pipeline.
Jamie graduated with honors and Magna Cum Laude with dual majors in Psychology and Sociology from Kent State University. She earned her MS/PhD in Clinical Psychology from the University of Miami, FL and is a Licensed Clinical Psychologist in Ohio. She is very active in her professional organization, APA Division 13 Society of Consulting Psychology, as a part of the Annual Conference Planning Committee (2016 – present) and assisting with continuing education offerings. She lives outside Cleveland, OH with her wonderfully unique high-needs two-year-old, Beckett.
Jamie is a fantastic coach and mentor. She genuinely took an interest in getting to know me and quickly won my trust with her expertise and candor. Drawing from her vast experience, she asked thoughtful questions and provided relevant industry insight which allowed for powerful self-discovery in creating an actionable growth plan. I would highly recommend Jamie!
-- Sr. Principal, Fortune 500 Retail Industry
Jamie is a seasoned coach and excellent listener who was able to provide sound and actionable advice. As a recipient of Jamie’s coaching, I've seen firsthand how our work together has improved and expanded my leadership capabilities. I highly recommend Jamie to any executives seeking to improve their leadership capabilities and deliver tangible business results.
-- Sr. VP IT Solution Delivery, Retail Industry
Thanks a lot Jamie for all the time you spent with me. Your advice was instrumental in helping me navigate the various organizational changes and challenges, and spark longer-term thought processes." -- Sr. Director, Engineering, Fortune 50 Global Technology Company
My coaching experience exceeded my expectations. Jamie Lewis Smith is an incredible coach, and she transformed my thought process to handle uncomfortable situations confidently. Thank you, Jamie!"
-- Sr. Director, Data & Analytics, Fortune 50 Global Technology Company